I had a choice to be mean to Dominos Pizza …. but I didn’t

I ordered Pizza for dinner from my local Dominos. My son wanted their chicken lasagna and I was craving for its beef pepperoni. I clicked the items online, parting out the correct amount of cash on the table and waited for the rider to come by and bring me the pizza.

In less than 10 minutes later – a call came through. It was from the branch manager. She informed me that my order will be delayed because the stove seems to have run out of gas. Surely this is not good news to a hungry woman right? The most angry facial expression I could do at the time was roll my eyes and let out a soft growl at the phone.

My immediate imaginary reaction was of course;

Shout at the manager for not checking on the gas. Demand for compensation. The ‘I want a free bottle of pepsi!! ‘ sort of thing or “I will not pay for the pizza!!‘ .Then when the rider comes – Id just throw back the free coupons to his face. Or again, tell him off for the late pizza and pass my message to my manager to … say… “quit your job if you can’t handle it”. Then to top it all off, I shall write a lengthy complaint letter to the HQ asking for more compensation or threaten them by saying that I’ll make them viral.

Kan??? since viral-ling issues is soooo IN nowadays.. pffttttt

My realistic more composed reaction however decided to face the problem in a different tone;

1.Yes, the ‘gas’ is finished. A similar situation could happen to us at home. Only Dominos could be better in handling these issues as I assume they would have an extra tank of gas nearby. Plus, who could predict when the gas would finish right? Its  inevitable.

2. I should be grateful that the branch manager gave a courteous call to inform me of the delay. She could have just kept me waiting but he decided to ring me up and explain the problem and how they plan to solve it. She also offered a form of compensation without me asking for it first.

3. The messenger is innocent. In this case, the rider. He is already risking his life in the midst of after work rush hour to deliver my pizza. The least I could do is be nice and say Thank You for making it to my home in one piece with warm pizzas. It was not his fault there was ‘no gas’.

4. To make an issue viral may help to speed up reactions in the ‘consumer complaints department’ but from a personal point of view – I feel that it does in a way shows to the public an ugly side of yourself – I mean what if you’re wrong? What if you were the one who failed to understand the situation? Tak ke malu? So.. unless one has exhausted all means to reconcile or solve the problem through appropriate channels.. ‘to viral’ so called news should be the last resort.

I may have finished my duties and work for today – these people may have just started their shift or something – or had a bad day of their own – so lets just be nice and civil to each other kan.. 

*nobody reads blogs anymore nowadays.. so this post could be considered less viral than it is on FB* h aha ha ha..

 

Crispy Battered Fish, Taman Lagenda Malacca

For the past 2 weeks, my little family have grown so accustomed to not being in a space physically together for not more than 6 hours a day (minus sleeping hours) that I find it a bit awkward to enjoy this free weekend. A weekend without wedding invitations, no family gatherings, no errands to run.. in short nothing major. Just the 3 of us in the house lazing around. I am not even post-call although I did have a terrible night shift. Instead of clocking out at midnight, I had to leave an hour late – driving under the moon back home.

After Fajr prayers, I slept in. I woke up horrified at 10 am to see Mr Husband and The Son return from the grandmother’s place fresh from breakfast and a shower. I battled through folding the piling fresh laundry only to realize I have another basket of dirty laundry to wash. It just never stops right…

Lunch – I decided – was to have it outside. I have no kudrat to cook. We chose a place very close to home. The Crispy Battered Fish at Taman Lagenda. 

Although it had no clear signage mentioning its Halal status and it’s Facebook page it seems were dominated by reviews in the chinese language, I was convinced it was Halal. Plus the management team did say that they attended a course in handling halal food – just the certificate has not been granted.

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It was helpful to see its banner spelled out Selamat Datang in jawi. It was reassuring in a way to know they have no pork or lard on their premises. It was clear that the owner was a non muslim but I am happy that they took all necessary measures to ensure their Muslim customers feel safe to consume the food at Crispy Battered Fish.

The interior was posh and ‘deceiving’ – you know how some people are reluctant to enter a restaurant that looks too posh. But hey, if it makes you feel any better, the price range is pretty much like The Windmill Station in Bukit Beruang. So try relate to that.

This joint serves mainly fish with a side dish of either the buttered rice or french fries -which are air grilled. They also serve other Western dishes like spaghetti etc..

Mr Husband had the black pepper chicken chop with Iced Lemon Tea. I had the Grilled Dory with Mushroom and Cheese sauce with fries and broccoli. Hazeeq had the garlic bread and mushroom soup. I had the promo RM1 Iced honey green tea beverage.

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The total bill amounted to RM41.30. NO GST. No service tax.

I think this place is worth checking out especially when you’re craving for fish. The menu is children friendly and the space is gorgeous. They also take reservations for those coming in a big group. If only the drink-making counter could be more secluded. It just looked weird behind the cashier. Otherwise, there is plenty of free parking space at the area so you could enjoy your meal and socialize for hours there without worrying of getting a ticket.

Pak Putra Tandoori and Naan Restaurant

Adventurous is not really my middle name. Hence this weekend has been fairly interesting.

First, my mother decided to gift me with 2 headscarves. Of styles and material that I would hardly choose for myself. Knowing me, Mr Husband was like, “omg.. I am dating Neelofar today!” HA ha. Very funny. Once I donned my new hijabs, I was secretly loving them. Perhaps my wardrobe needs a revamp after all.

Secondly, Mr Husband brought us to Pak Putra Tandoori and Naan Restaurant which he says serve the best tandoori chicken ever in Malacca. This joint is also loosely translated as The son of Pakistan (pak Putra)

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Indeed, it was finger licking good. We had the Tandoori and Plain Naan with watermelon juice. I was impressed by its strong red colour, the succulent spicy taste of chicken and that mint chutney. Well well well… that best tandoori I had in Rusholme, Manchester is now at second place cause we have a new champion in town. Right at our own backyard.

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Mr Husband said the price has been marked up tremendously. I could not imagine how it will be with the GST implementation coming soon. But as long as the food is good, Malaysians will for sure buy wan!

Honey Madu for dinner

Mr Husband is working extra hours today. This means dinner for one is 2 slices of honey buttered toast with a mug of hot cocoa. No fancy dishes – just toast.

In Vietnam, honey is served with tea.

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During one of our visits to the bee farm, we had tea mixed with a small dollop of honey and a sprinkle of pollen. Topped with a mini-squeeze of limau kasturi. It was a wow tasty drink. I had seconds. And a third. But I didn’t buy their produce because it was too expensive and most importantly – they were in liquid form. I did not pay for extra baggage for the Saigon trip. Liquids in hand luggage? Risky…

In Malaysia itself, I came to hear of Teh tarik with Madu in Johor. Now that is something worth a day trip for.